Technical Support

Submit a request to the appropriate durable support queue.

Last updated August 17, 2026 · Version 1.0-owner-draft · Owner-authored; not reviewed by legal counsel.

Service expectations

Technical support handles access issues, failed jobs, assistant runtime problems, performance, bugs, and security concerns. Critical target: 4 business hours; high: 1 business day; normal: 3 business days. Targets are not guarantees. Maintenance and known issues are communicated in-app. Never send passwords, API keys, private prompts, or sensitive personal data; redact logs before attaching them.